Billing FAQ
Answers to the most common questions about billing are here for your reference. Have a question that isn't answered here? Let us know.
Can I use Code Climate for free?
Do you offer student and non-profit pricing?
What forms of payment do you accept?
Can I change my plan or cancel anytime?
I need to add someone to my organization. How will that be billed?
I removed a user from my organization. How does that affect my subscription?
How can I check to see if I have a credit applied to my account?
My company can't pay by credit card. Can you send us an invoice instead?
I'm not the billing contact for my company. Can I have billing statements sent to someone else?
Can I customize my Organization's invoices/billing statements?
Can I use Code Climate for free?
Code Climate’s analysis of public GitHub repositories is 100% free, forever. Anyone can add any OSS GitHub-hosted project to Code Climate. Once an OSS repository is added, our analysis will be publicly available. You can also run our open source CLI locally to analyze any repo, public or private. Try it out!
Do you offer student and non-profit pricing?
Who needs a seat?
When setting up your Code Climate organization, you will need a seat for:
- each team member that is authoring code that you would like reviewed.
- any team members that would like to review the analysis results.
When providing analysis for commits authored by team members, we'll attempt to match the author name or email address associated with the commit to your Code Climate user. For most cases this matching algorithm works, but in cases where it doesn't we'll also match against the opener of the pull request.
Getting a message about “code analysis is not currently available”? Check out this help doc for troubleshooting tips.
What forms of payment do you accept?
We accept all major credit cards: Visa, Mastercard, American Express, JCB, Discover and Diners Club.
Can I change my plan or cancel anytime?
Of course! You can make changes from your Billing page inside the app. If you change your plan mid-month, we'll prorate the cost.
I need to add someone to our organization, but we've reached the max number of users on our plan.
Our tiered plans accommodate a max number of users, this number varies based on the plan you are subscribed to. If you've reached your max number of users you can either:
- Upgrade to one of our other Tiered plans from your Billing page
- Switch to our new per-user pricing model, which allows you to add and remove users as needed. For more information, please contact our support team.
I removed a user from our organization. How does that affect my subscription?
- For Organizations subscribed to our per-user pricing model, we'll apply a pro-rated credit to your account.
- For Organizations subscribed to one of our Tiered plans, you just made room for one extra user.
How can I check to see if I have a credit applied to my account?
If you have a credit applied to your account, you can check the balance on your Organization's Billing page.
My company can't pay by credit card. Can you send us an invoice instead?
Sure! We’re happy to invoice large organizations who’ve chosen our annual billing frequency. Drop us a line to arrange this. All monthly plans must be paid by credit card.
I'm not the billing contact for my company. Can I have billing statements sent to someone else?
By default all billing statements will be sent to anyone who belongs to your Organization's Owner's team. If you would like to add an additional invoice recipient, to be CCed on all invoice emails, you can do so from your Organization Info tab:
Can I customize our Organization's invoices/billing statements?
Yes, you can add custom information (e.g., your address) in the Invoice Notes field on your Organization's Info page:
This text will appear at the top of your invoice.
Updated over 4 years ago